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Multidisciplinary musculoskeletal care · Wollongong

Patient Services Manager and Accounts Coordinator

Renae Tapp

Renae leads Joint Vision’s patient services team, helping ensure patients feel supported throughout their care while overseeing the administrative processes that keep the practice running smoothly.

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Renae Tapp

Primary clinical area

Patient services

Background

Renae is Joint Vision Orthopaedic Group’s Patient Services Manager, providing leadership and direction to our patient services team and helping ensure every patient feels supported throughout their care.

Working across both the visible and behind-the-scenes aspects of the patient journey, Renae plays an important role in coordinating the many processes that keep the practice running smoothly. She supports the front desk team, oversees key administrative workflows and helps patients navigate their care, whether they are preparing for surgery, recovering following a procedure or being managed through a non-operative treatment pathway.

Known for wearing many hats, Renae brings a calm, organised and genuinely caring approach to her role and is an important point of support for both patients and the wider Joint Vision team.

Outside of work, Renae is a proud mum who enjoys spending time with her family and has a particular talent for baking and cake decorating.

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